Social Media Manager

About Social Media Manger

We're looking for a dynamic, thoughtful, and business-minded person to join Neighborhood Goods as our Social Media Manager. This individual will drive the strategy and day-to-day execution of social media for our retail and food & beverage concepts.

Playing a key role in building brand affinity and reach, this role serves as the leader for all things social, driving the brand’s social media reach and roadmap forward with rich, engaging content and creative new tactics. As part of the digital team, this individual will be responsible for planning, strategy, and execution to support brand goals, new customer acquisition, and retention.

This role will also work alongside our in-house content creator and design team to execute creative assets and campaigns.

Social Media Manager responsibilities include:

Social Marketing:

  • Serve as the social media expert and content strategist, bringing to current knowledge of the landscape & tools (posting, analytics, etc.)
  • Strategize, manage, develop and execute a monthly multi-channel content calendar for social platforms that both supports product/brand campaigns and tells the brand story in our aesthetic and voice
  • Create compelling, original and platform-specific content in partnership with our Content Creator as well as Marketing, and design team to balance organic/promoted content strategy
  • Manage all aspects of social content including scheduling and external communication with multiple partners
  • Monitor social channels and campaigns, analyze and report performance; provide actionable and insightful reports to help inform go-forward strategy
  • Partner with internal cross-functional and channel partners
  • Work closely with Marketing and Design teams to ensure all deliverables maintain brand standards
  • Use social channels to help develop and communicate company culture internally and externally

Community Management:

  • Nurture community through continuous dialogue and engagement; actively engage in dialogue with the community via social channels
  • Use feedback and insights from community engagement and share with cross-functional teams in real-time to help the business evolve its strategies in a timely fashion

Social Media Manager requirements include:

  • 3+ years of agency or in-house experience in a social media capacity
  • Experience working closely and communicating effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines
  • An extraordinarily organized approach to work, demonstrating a willingness to maintain and share a robust calendar and plan at all times
  • Exceptional written skills, with particular emphasis on a sense of humor
  • Photography skills and familiarity with simple editing techniques (e.g., VSCO)
  • Can be creative and scrappy, creating relevant content with limited time and budget
  • Track and analyze performance, using data and quantitative insights to inform strategy
  • Thrive working in a fast-paced and scaling organization
  • The willingness to occasionally work non-typical hours
  • Live, breathe, and love the world of social

Details & Benefits:

  • The Social Media Manager will report to the Director of Digital
  • The position will commence at Neighborhood Goods Headquarters in the Arts District, adjacent to Downtown Dallas
  • Unlimited vacation days
  • Healthcare, wellness and other such benefits available
  • As an early hire at an exciting young company, you'd be directly involved with the creation of the company's foundational culture

We are an equal opportunity workplace committed to crafting a culture that celebrates diversity and inclusion